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Stealth
marketing: When you're being pitched and you don't BY Jacob E. Osterhout found at Daily News Monday, April 19th 2010, 4:00 AM
Sabo/News
In an example of stealth marketing, Julia Royter, 26, of Brooklyn, hands a New Yorker on the street her Blackberry device and asks for them to take her photo.It's happy hour, and Julia Royter, a pretty 26-year-old actress, flirts with a well-dressed man in a midtown bar. After a few minutes, she relents and hands over her BlackBerry Pearl for him to enter his number. But she'll never call. It's all a crafty promotional trick called stealth marketing, an ethically dubious practice that has regained the spotlight with Friday's release of the film "The Joneses." Royter is being paid to flirt. She's part of a covert ad campaign for "I was with a bunch of hot girls and we would just walk into bars, whip out our BlackBerries and try to get guys to look at them by flirting," says Royter. "We'd say, ‘Put your number in my phone and I'll totally call you. We'll go out on a date!' But we just wanted them to try the BlackBerry. I definitely didn't call anyone." The company didn't respond to requests for comment. Stealth marketing, also called undercover or buzz marketing, has been just that — stealthy — but now "The Joneses" is bringing it to the big screen. The dark comedy stars David Duchovny and Demi Moore as the heads of a seemingly perfect family that is actually just a team of stealth marketers paid by brands to look perfect and push products on their friends and neighbors. "Stealth marketers probably believe they're providing a service because
they are providing information on good products they believe in," the
movie's writer and director, Derrick
Borte, told the Times
For companies who do it, the risks of stealth marketing outweigh the
benefits, says Jonathan Margolis, CEO of the Michael Alan Group and co-author of
"Guerrilla
Marketing For Dummies "It might work if the product is good enough, but ultimately the consumer is being duped," he says. "It's risky to stage something that people think is a natural occurrence. "There is a potential for backlash. Consumers don't like being deceived, and brands don't want to look bad." But not everyone views stealth marketing in a negative light. "Stealth marketing has a greater potential to make a more sincere impact on the public as opposed to a TV or billboard ad," says Jason Van Trentlyon, president of Street Guerrilla Marketing. "People are inundated with so many blatant advertisements on TV and in magazines that they don't pay attention anymore. This is a way of creating buzz, and any buzz is good buzz." holds the distinction of having launched the most notorious stealth marketing campaign. When the company first came out with a camera phone in 2002, it hired actors in 10 cities to pretend to be tourists who would stop passersby and ask to have their photos taken. Dee Dutta, Sony
Ericsson Cell phones "For the kind of money we spend, these campaigns are very effective," he told CMO Magazine. Today, stealth marketing has transitioned online. Companies often hire marketers to post positive reviews of their products on appropriate message boards or in chat rooms without revealing their affiliations. The practice became so common that savvy shoppers learned to snuff out the masquerading marketers. "Online infiltration was popular for a while," says Margolis. "But now a lot of blogs and webmasters are very aware of it, and as soon as they see someone doing something not kosher they will kick them off." Even Wal-Mart was caught using stealth tactics online when it set up Walmarting Across America — a fake blog that supposedly recounted one couple's trip across the U.S. in a camper van that they frequently parked in Wal-Mart parking lots. There are also companies that try to create buzz by releasing undercover videos on YouTube. In 2007, a video purportedly showing an upset bride on her wedding day cutting off her hair went viral and was viewed almost 3 million times in two weeks. The video turned out to be an advertising stunt for Sunsilk hair care products, even though the product was not featured once in the clip. But that doesn't matter, says Van Trentlyon. "The point is to get press," he says. "If you are able to get the media's attention without completely pissing people off, so much the better." For her part, Royter views her job as an extension of her acting career. "This is an opportunity to play a flirtatious character," she says. "It's all pretty evil. You've got to be careful these days. You never know who is trying to sell you something."
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